In the event that you are not satisfied with your purchase from SliceStoppa®, you may return unused goods, with all original packaging and labels, within 14 days of receipt for a full refund or exchange.
Please email us at sales@SliceStoppa.co.uk stating the order number, the item to be exchanged or returned, together with the reason for return or exchange. You will receive a reply from our customer service department detailing if there is any problem with your exchange, otherwise, authorising your Return.
The reply email will also include the postal address you should use to return the product. Please include a copy of your invoice along with the Return.
We recommend sending Returns by recorded delivery, and to keep proof of postage. Please note Returns are sent at the customers expense. We will email to confirm that your Return has been processed. You will receive your refund, credit or exchanged goods within 14 days after you post the goods back to us. If there is a possibility of further delay, we will contact you.